Your opinion is very important to us

At Servidomésticas, our commitment is to provide you with a professional, reliable, and caring cleaning service. We believe the best way to grow and improve every day is by listening to you. This space is designed for you to communicate with us directly and transparently.

Your feedback helps us strengthen our processes, recognize the outstanding work of our staff, and ensure that your experience with Servidomésticas is always exceptional.

How can we help you?

Here you can submit your Requests, Complaints, Claims, Suggestions, or Compliments. Each of your messages will be received and handled by our Customer Service team with the priority and respect you deserve.

• Requests: If you have a question about our services, coverage, or processes, this is the channel to use.
• Complaints: If something in our service did not meet your expectations, please let us know. Your concern is a crucial opportunity for us to correct and improve.
• Claims: If you need to make a formal claim related to the service provided, you can start the process here.
• Suggestions: Do you have an idea that could help us improve? We would love to hear it! We are always open to new ways of doing things better.
• Compliments: If you are happy with our service and want to recognize the work of one of our staff members, this is the best place to do so. Your words are the greatest motivation for our team!

Submit your request

To manage your request as efficiently as possible, please complete the following form with your information. Be sure to include all relevant details (such as the service date, the staff member’s name if applicable, and a clear description of your case).

Once we receive your message, we will contact you as soon as possible to provide a response.

We are truly grateful to you for sharing your experience. Together, we are creating a service we can all rely on.