{"id":35637,"date":"2021-08-25T09:00:10","date_gmt":"2021-08-25T14:00:10","guid":{"rendered":"https:\/\/servidomesticas.com\/contact-us\/"},"modified":"2025-12-01T16:41:26","modified_gmt":"2025-12-01T21:41:26","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/pruebasitio.sbs\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n
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GET YOUR QUESTIONS ANSWERED IN SECONDS<\/p>\n\n\n\n

Have any questions? We\u2019ve got the answers for you. <\/h2>\n\n\n\n
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What are the benefits of hiring Servidom\u00e9sticas?<\/span><\/div><\/span><\/div>
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By choosing us, you gain:<\/p>\n\n\n\n

Comprehensive management: <\/strong>We handle the selection, training, and supervision of our staff.<\/p>\n\n\n\n

No direct employment ties: <\/strong>We assume full legal and administrative responsibility for the personnel.<\/p>\n\n\n\n

Payment by time, not by task:<\/strong> Flexibility to adapt the service to your specific needs.<\/p>\n\n\n\n

Shared costs:<\/strong> We optimize resources to offer you competitive rates.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

What tasks are not performed by the cleaning assistants?<\/span><\/div><\/span><\/div>
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To ensure safety and service specialization, our cleaning assistants do not perform the following tasks:<\/p>\n\n\n\n

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  • Ironing for more than 2 hours per service.<\/li>\n\n\n\n
  • Childcare, elderly care, or pet care.<\/li>\n\n\n\n
  • Cleaning pet waste or pet utensils.<\/li>\n\n\n\n
  • Climbing onto unstable surfaces or those higher than one meter.<\/li>\n\n\n\n
  • Leaving the premises to run errands or make purchases.<\/li>\n\n\n\n
  • Preparing gourmet meals.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n
    Can I leave the cleaning assistant alone in my home?<\/span><\/div><\/span><\/div>
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    Yes, many of our clients do. We recommend the following: <\/p>\n\n\n\n

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    • <\/div>Leave clear and written instructions regarding tasks and priorities.<\/span><\/li>\n\n\n\n
    • <\/div>Ensure that the assistant has access to all necessary cleaning supplies and equipment.<\/span><\/li>\n\n\n\n
    • <\/div>Follow our safety recommendations, which will be provided to you when you hire the service.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n
      How can I pay for the service?<\/span><\/div><\/span><\/div>
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      All services must be paid in advance. You can make the payment through our authorized channels, which will be provided to you at the time of contracting. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

      Can I trust the honesty of the cleaning assistants?<\/span><\/div><\/span><\/div>
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      We select our staff through a rigorous process that includes:<\/p>\n\n\n\n

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      • <\/div>Background and reference checks.<\/span><\/li>\n\n\n\n
      • <\/div>Skills and competency evaluations.<\/span><\/li>\n\n\n\n
      • <\/div>Continuous training in ethics and customer service.<\/span><\/li>\n<\/ul>\n\n\n\n

        However, we always recommend following basic safety measures and not leaving valuables in plain sight.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

        What should I do if the cleaning assistant has an accident in my home?<\/span><\/div><\/span><\/div>
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        In case of an accident:<\/p>\n\n\n\n

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        • <\/div>Contact us immediately.<\/span><\/li>\n\n\n\n
        • <\/div>Follow the instructions we provide to properly handle the situation.<\/span><\/li>\n<\/ul>\n\n\n\n

          We will take care of managing everything related to the attention and coverage of the incident.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

          What tasks do the cleaning assistants perform?<\/span><\/div><\/span><\/div>
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          Our assistants are trained to carry out the following activities:<\/p>\n\n\n\n

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          • <\/div>General household cleaning.<\/span><\/li>\n\n\n\n
          • <\/div>Washing and hanging clothes.<\/span><\/li>\n\n\n\n
          • <\/div>Preparing simple meals.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n
            Are the cleaning assistants properly trained to perform their duties?<\/span><\/div><\/span><\/div>
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            Yes, all our assistants:<\/p>\n\n\n\n

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            • <\/div>Go through a selection process that evaluates their experience and skills.<\/span><\/li>\n\n\n\n
            • <\/div>Receive ongoing training to improve their performance and adapt to our clients\u2019 needs.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n
              Can I request to have the same cleaning assistant each time?<\/span><\/div><\/span><\/div>
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              We offer the option of assigning a regular assistant for clients with a consistent weekly schedule. For occasional services, the assignment will depend on staff availability. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

              What happens if I pay and need to reschedule or cancel the service?<\/span><\/div><\/span><\/div>
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              We understand that unexpected events can occur. If you need to reschedule or cancel: <\/p>\n\n\n\n

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              • <\/div>Contact us at least 24 hours in advance.<\/span><\/li>\n\n\n\n
              • <\/div>We will offer alternatives to reschedule the service or process a refund according to our policies.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
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                CONTACT US DIRECTLY<\/p>\n\n\n\n

                Have another question? Write to us. <\/h1>\n\n\n
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